Measuring the Digital Transformation Status of the National Library and Archives of Iran Based on TM Forum's Digital Maturity Model

Document Type : Research َ Article

Authors

1 Associate Professor, Department of Information Science and Knowledge Studies, Faculty of Psychology and Educational Sciences, Allameh Tabataba’i University, Tehran, Iran

2 knowledge and information science student department of Allameh Tabataba’i University ,Tehran, Iran

3 Associate Professor of knowledge and Information Science Department of Allameh Tabataba’i University ,Tehran, Iran

4 Asistant Professor of knowledge and Information Science Department of Allameh Tabataba’i University ,Tehran, Iran,

Abstract

Purpose: Rapid advancements in digital technologies and information management and dissemination have transformed the world. In this context, given the emergence of new technologies, the National Library and Archives of Iran needs to leverage the potential of digital transformation to improve its performance and services. This research aims to assess the status of digital transformation in the National Library and Archives of Iran based on the TM Forum Digital Maturity Model.
Method: This research is a descriptive study using a qualitative methodology based on the TM Forum Digital Maturity Model. The statistical population of this research comprised the managers of the National Library and Archives of Iran. The sampling method in this study was purposive and convenience sampling, and it continued until data saturation. The content analysis of the interviews was performed using the seven-stage Kvale method, which is one of the analysis methods in qualitative research. The MAXQDA software was also used to analyze the data.
Findings: In reviewing and analyzing the participants' responses, seven main categories were identified: financial and revenue aspects, marketing and advertising, service delivery and user interaction, technology and process management, employee and organizational development, data management, accessibility, collaboration, and participation.
Conclusion: The results of the research showed that the National Library and Archives of Iran can improve its digital transformation path by focusing on financial aspects, emerging technologies, data management, user interaction, changes in services, and their smart implementation. Focusing on these categories will help the organization effectively meet the needs of stakeholders. Finally, it is suggested that the National Library and Archives of Iran develop and implement comprehensive policies and guidelines to support the digital transformation process in libraries.
 

Keywords

Main Subjects

References

اسد امری، الهام، محمدیان، ایوب، رجب‌زاده قطرمی، علی و شعار، مریم. (1398). "ارائه مدل بلوغ قابلیت تحول دیجیتال با استفاده از روش فراترکیب: موردمطالعه شرکت‌های دارویی"، مدیریت اطلاعات، 5(2)، 48-69، DOI: 10.22034/aimj.2020.108244
اسدی، محسنه، شامی زنجانی، مهدی. (1401). "ارائه چارچوبی برای ارزیابی بلوغ دیجیتال سازمان‌ها". مطالعات مدیریت کسب‌وکار هوشمند، 11(42)، 37-70. https://doi.org/10.22054/ims.2023.15514
بهمن‌آبادی، مهدیه، عدالتیان شهریاری، جمشید. (1401). "ارزیابی سطح بلوغ حاکمیت فناوری اطلاعات سازمان اسناد و کتابخانه ملی ایران بر اساس چارچوب (COBIT 5) ". پژوهشنامه پردازش و مدیریت اطلاعات، 37(4)، 1067-1096، DOI: 10.35050/JIPM010.2022.003
رجائی، امید، خیامی، سید رئوف، خیامی، سید علیرضا. (1402). "مدل بلوغ دیجیتال برای ارزیابی وضعیت فعلی سازمان‌ها". علوم رایانشی، 8(2)، 86 -95، DOI: 20.1001.1.2538161.1402.8.2.6.0
صمیعی، میترا (1400)، دوره حرفه‌ای تحول دیجیتال در کتابخانه‌ها، موزه‌ها و آرشیوها، قابل بازیابی از https://congress.ilisa.ir/
قلیچ‌خانی، مصطفی، صمدی‌مقدم، یحیی و فتحی هفشجانی، کیومرث (1400). ارائه مدل ارزیابی بلوغ تحول دیجیتال در سازمان‌های صنعتی مبتنی بر روش علم طراحی. مطالعات مدیریت کسب‌وکار هوشمند، 10 (37)، 135-184، doi: 10.22054/ims.2021.56164.1837
نوع‌دوست، سعید، صفدری رنجبر، مصطفی (1403). طراحی مدل تحول دیجیتال در صنعت نفت‌وگاز دریایی در ایران. مدیریت صنعتی، 16(1)، 117-147، DOI: 10.22059/imj.2024.374051.1008139
وسترمن، جورج (1398). تحول دیجیتال، (مهدی شامی زنجانی و شادی ایران‌دوست، مترجم). تهران: انتشارات نص (نسخه اصلی منتشرشده در سال 2014)
 
References
Aguiar, T., Gomes, S. B., da Cunha, P. R., & da Silva, M. M. (2019, October). Digital transformation capability maturity model framework. In 2019 IEEE 23rd International Enterprise Distributed Object Computing Conference (EDOC) (pp. 51-57). IEEE. DOI: 10.1109/EDOC.2019.00016
Asad Amraji, E., Mohammadian, A., Rajab Zadeh Ghatari, A. and Shoar, M. (2020). A Digital Transformation Maturity Model Based on Mixed Method: Case Study of Pharmaceutical Companies. Iranian Journal of Information Management, 5(2), 48-69. doi: 10.22034/aimj.2020.108244 [In Persian]
Asadi, M. and Shami Zanjani, M. (2022). A Framework for Assessing Digital Maturity in Organizations. Business Intelligence Management Studies, 11(42), 37-70. doi: https://doi.org/10.22054/ims.2023.15514 [In Persian]
Aslanova, I.V. & Kulichkina, A.I. (2020). “Digital maturity: definition and model”, Advances in Economics, Business and Management Research, 138, p.443-449, doi: 10.2991/aebmr.k.200502.073
Bahmanabadi, M. and Edalatian Shahriari, J. (2022). Evaluating the Maturity of Information Technology Governance in National Library and Archives of Iran, based on the COBIT 5 Framework. Iranian Journal of Information Processing and Management, 37(4), 1096-1067. doi: 10.35050/JIPM010.2022.003 [In Persian]
Bai, Z., Yu, L., Zhao, L., & Wang, W. (2024). Research on the construction and application of a smart library services maturity evaluation system based on CMM. The Electronic Library, https://doi.org/10.1108/EL-11-2023-0284
BCG. (2019). Develop the digital acceleration index. Retrieved from https://www.bcg.com/capabilities/digital-technology-data/digital-maturity
Bruno, C., Canina, M., & Monestier, E. (2024). Steering digital maturity: a design-based educational model for empowering digital creativity and future skills. Journal of Entrepreneurial Researchers (JER), 2(1), 005-026, DOI: DOI: 10.29073/jer.v2i1.26
Capgemini. (2012). The digital advantage: how digital leaders outperform their peers in every industry. Retrieved from https://www.capgemini.com/wp-content/uploads/2019/02/Report-Digital-%E2%80%93-DTR12.pdf
De Carolis, A., Macchi, M., Negri, E., & Terzi, S. (2017). A maturity model for assessing the digital readiness of manufacturing companies. In Advances in Production Management Systems. The Path to Intelligent, Collaborative and Sustainable Manufacturing: IFIP WG 5.7 International Conference, APMS 2017, Hamburg, Germany, September 3-7, 2017, Proceedings, Part I (pp. 13-20). Springer International Publishing, DOI: 10.1007/978-3-319-66923-6_2
Deloitte. (2018). Digital maturity model, Achieving digital maturity to drive growth, Retrieved from https://digitalleadership.com/blog/digital-maturity
Dobrinic, D. (2020). Digital maturity of auditing companies in the republic of Croatia. In Central European Conference of Information and Intelligent Systems, Retrieved from https://archive.ceciis.foi.hr/public/conferences/2020/Proceedings/ICTEI/ICTEI1.pdf
Forrester. (2017). The Digital Maturity Model 5.0, Retrieved from https://www.forrester.com/report/The-Digital-Maturity-Model-50/RES136841
Ghelichkhani, M., Samadi Moghadam, Y. and Fathi Hafashjani, K. (2021). A Digital Transformation Assessment Maturity Model for Industrial Organization Based on Design Science Approach. Business Intelligence Management Studies, 10(37), 135-184. doi: https://doi.org/10.22054/ims.2021.56164.1837 [In Persian]
Klotzer, C. & Pflaum, A. (2017). “ Toward the development of a maturity model for digitalization within the manufacturing industry’s supply chain”. In 50 th Hawaii International Conference on System Science, P.4210-4219, Doi: http://dx.doi.org/10.2425/HICSS.2017.509
Newman, M. (2017). Digital Maturity Model (DMM): A blueprint for digital transformation. In TM Forum White Pap, Retrieved from: https://www.tmforum.org/wp-content/uploads/2017/05/DMM-WP-2017-Web.pdf
Noadoust, S. and Safdari Ranjbar, M. (2024). Designing a Digital Transformation Model in the Offshore Oil and Gas Industry in Iran. Industrial Management Journal, 16(1), 117-147. doi: 10.22059/imj.2024.374051.1008139 [In Persian]
Perera, S., Jin, X., Das, P., Gunasekara, K., & Samaratunga, M. (2023). A strategic framework for digital maturity of design and construction through a systematic review and application. Journal of Industrial Information Integration, 31, 100413, DOI: 10.1016/j.jii.2022.100413
PWC. (2017). Digital Business towards a value- centric maturity model. Retrieved from https://www.pwc.com/sk/en/publikacie/assets/2017/pwc-digital-iq-report.pdf
Rajaei, Omid; Khayami, Seyed Rouf; Khayami, Seyed Alireza. (2023). A Digital Maturity Model for Assessing the Current Status of Organizations. Computer Sciences, 8(2), pp. 86-95., https://csj.isi.org.ir/article_180610.html [In Persian]
Singh, A., Klarner, P., & Hess, T. (2020). How do chief digital officers pursue digital transformation activities? The role of organization design parameters. Long Range Planning, 53(3), 101890.
TM Forum. (2017). The digital maturity model (DMM). Retrieved from https://www.tmforum.org/digital-transformation-maturity/
Westerman, G., Bonnet, D., & McAfee, A. (2014). “The nine elements of digital transformation”, MIT Sloan Management Review, 55(3), p. 1-6. Retrieved from https://www.proquest.com/docview/2177518678?sourcetype=Scholarly%20Journals
Westman, G. (2020). Digital Transformation, translated by Mehdi Shami Zanjani and Shadi Iran Dost. Tehran: Nas Publications. [In Persian]
Send comment about this article
CAPTCHA Image

Files

History

  • Receive Date: 27 February 2025
  • Revise Date: 12 June 2025
  • Accept Date: 07 July 2025
  • Publish Date: 06 August 2026

Share

How to cite

Statistics