Librarianship and Information Organization Studies

Librarianship and Information Organization Studies

Measuring the Digital Transformation Status of the National Library and Archives of Iran Based on TM Forum's Digital Maturity Model

Document Type : Research َ Article

Authors
Mitra Samiei 1
zahra Khodabakhshi Parizi 2
Esmat Momeni 3
Reza Maleki 4
1 Associate Professor, Department of Information Science and Knowledge Studies, Faculty of Psychology and Educational Sciences, Allameh Tabataba’i University, Tehran, Iran
2 knowledge and information science student department of Allameh Tabataba’i University ,Tehran, Iran
3 Associate Professor of knowledge and Information Science Department of Allameh Tabataba’i University ,Tehran, Iran
4 Asistant Professor of knowledge and Information Science Department of Allameh Tabataba’i University ,Tehran, Iran,
10.30484/nastinfo.2025.3732.2318
Abstract
Purpose: Rapid advancements in digital technologies and information management and dissemination have transformed the world. In this context, given the emergence of new technologies, the National Library and Archives of Iran needs to leverage the potential of digital transformation to improve its performance and services. This research aims to assess the status of digital transformation in the National Library and Archives of Iran based on the TM Forum Digital Maturity Model.
Method: This research is a descriptive study using a qualitative methodology based on the TM Forum Digital Maturity Model. The statistical population of this research comprised the managers of the National Library and Archives of Iran. The sampling method in this study was purposive and convenience sampling, and it continued until data saturation. The content analysis of the interviews was performed using the seven-stage Kvale method, which is one of the analysis methods in qualitative research. The MAXQDA software was also used to analyze the data.
Findings: In reviewing and analyzing the participants' responses, seven main categories were identified: financial and revenue aspects, marketing and advertising, service delivery and user interaction, technology and process management, employee and organizational development, data management, accessibility, collaboration, and participation.
Conclusion: The results of the research showed that the National Library and Archives of Iran can improve its digital transformation path by focusing on financial aspects, emerging technologies, data management, user interaction, changes in services, and their smart implementation. Focusing on these categories will help the organization effectively meet the needs of stakeholders. Finally, it is suggested that the National Library and Archives of Iran develop and implement comprehensive policies and guidelines to support the digital transformation process in libraries.
 
Keywords
Digital transformation
National Library and Archives of Iran
Digital maturity
Maturity model
TM Forum model
Subjects
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  • Receive Date 27 February 2025
  • Revise Date 12 June 2025
  • Accept Date 07 July 2025
  • Publish Date 06 August 2026