Investigating the Effect of Work-Family Conflict on Librarians' Turnover Intentions: Explaining the Mediating Role of Job Stress and Burnout

Document Type : Research َ Article

Authors

1 Assistant Professor, Accounting Department, Payam Noor University, Tehran, Iran.

2 Associate Professor, Department of Information Science and Epistemology, Payam Noor University, Tehran, Iran

3 Master's degree, Department of Information Science and Epistemology, Payam Noor University, Tehran, Iran

Abstract

Purpose: In recent decades, work-family conflict has emerged as one of the key issues in human resource management and organizational psychology. This conflict occurs when pressures and responsibilities from work and family roles interfere with one another in ways that cause performance in one domain to negatively affect the other. Accordingly, the main purpose of this study is to investigate the effect of work–family conflict on librarians’ turnover intention in public libraries in Markazi Province, considering the mediating role of job stress and burnout.
 
Method: The present study is applied in terms of its purpose and descriptive–survey based on the nature and method of data collection, and it is cross-sectional in terms of time. The statistical population consisted of all librarians working in public libraries in Markazi Province in 2024-2025. Using Cochran’s formula and stratified random sampling, a sample of 120 librarians was selected. The measurement instruments included Carlson et al.’s Work–Family Conflict Questionnaire, Shin et al.’s Job Stress and Burnout Scales, and Roodt’s Turnover Intention Scale. The construct validity of the questionnaires was evaluated through factor analysis, and their reliability was assessed using Cronbach’s alpha. Data were analyzed using structural equation modeling (SEM) with SPSS version 25 and SmartPLS version 3.
 
Findings: The results showed that at a significance level of less than 0.01, work–family conflict had a positive and significant effect on turnover intention, job stress, and burnout. In addition, the positive and significant effects of job stress and burnout on librarians’ turnover intention were confirmed. Finally, job stress and burnout played a significant mediating role in the relationship between work–family conflict and turnover intention among librarians in public libraries in Markazi Province.
Conclusion: The findings of this study indicated that to reduce work–family conflict, implementing supportive programs such as flexible working hours, teleworking, and additional sick leave can help employees achieve a better balance between personal and professional life and enhance their job satisfaction. Furthermore, organizing training workshops on time management and stress reduction can help librarians cope with work–family conflict and improve their coping skills. To reduce job stress, offering training courses on stress management and promoting a culture of social support in the workplace—through the creation of support groups and the encouragement of social interactions—can contribute to lowering librarians’ stress levels.

Keywords

Main Subjects

References

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  • Receive Date: 05 April 2025
  • Revise Date: 10 June 2025
  • Accept Date: 13 July 2025
  • Publish Date: 22 December 2025

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