عنوان مقاله [English]
Purpose: The role of public libraries has changed and expanded compared to the past. After the beginning of the new century, we have seen fundamental changes in the roles and services of public libraries, especially with emphasis on their social roles. Therefore, considering the expansion of the range of services of these libraries and its impact on the society, this research aims to identify and analyze the community roles of public libraries.
Methods: This research is applied in terms of its purpose, and in terms of the nature of the data, it is of a qualitative type, which was carried out with the systematic review technique and the application of the four-stage model of Okoli and Shabram (2010). In order to correctly select the articles in the second stage of the mentioned model, the process of selecting the articles of Silva (2015) was used. The statistical population was the texts that were published in Persian language between 1381 and 1401, and in English between 2002 and 2022. After searching the databases and retrieving 1819 articles, the articles were cleaned and screened. Finally, 201 articles related to the social roles of public libraries were selected.
Findings: Studies related to the social roles of public libraries in the country, despite its importance, are nascent, and have only been paid attention to in the last decade, so the lack of research in this field is evident. But these researches abroad have met with more success among researchers, they have had a longer history and many researches have been carried out. The findings showed that public libraries have seven roles including 1. promoting social justice, 2. developing social capital, 3. increasing social participation, 4. promoting social resilience, 5. community building, 6. managing natural crises, and 7. reducing deprivations and injuries. Social, they play in community.
Conclusion: The basic condition for success in fulfilling these roles is a complete and comprehensive understanding of the position of public libraries in the local social network. To realize this, public libraries need to be aware of the issues that are raised within the society above all. By organizing activities that lead to creating a space for meeting, developing personal relationships, and communicating with members and different strata of society, public libraries present their new community roles, as well as strengthen the position of the library as a reliable institution worthy of trust at the community level. they help by performing the roles mentioned in this research, public libraries can contribute to social development and be a positive factor for the change and evolution of society. In this way, it is necessary for libraries and their facilities, activities and programs to take steps in line with the social, cultural, political, and economic needs of the communities in order to become a part of the community in the real sense. Therefore, they should play their role in this field and to overcome the problems, with comprehensive measures and with proper awareness and knowledge enhancement of the audience, as well as the use of human and educational resources to improve the quality of life of citizens.