عنوان مقاله [English]
Purpose: Investigating the role and place of “documentation” in public knowledge management models.
Methodology: By using qualitative systematic review, six public knowledge management models were chosen for analysis.
Findings: The findings showed that the term “documentation” has been emphasized in all of these six models by theorists; in “Hicks”, “Beckman” and “Bukowitz & Williams” models it has been emphasized directly but in the others (McElroy, 7C, and Nonaka & Takuechi) indirectly. The “Nonaka & Takeuchi” model is the model that focused on “documentation” in two steps.
Conclusion: Seating element documentation in public KM models can reflect the view of KM model planners to discuss the appropriateness of the position of a component model (documentation) in a whole unit (knowledge management model) was considered.
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