نوع مقاله : مقاله پژوهشی
نویسنده
استادیار، گروه علم اطلاعات و دانش شناسی، واحد مرودشت،دانشگاه آزاد اسلامی، مرودشت. ایران
چکیده
کلیدواژهها
موضوعات
عنوان مقاله [English]
نویسنده [English]
purpose: Nowadays, citizens expect the government to act in the direction of improving services, reducing the time wasted in returning to receive services, improving citizens' access to information and responding to their changing needs, Therefore the present study was conducted in order to determine the relationship between the elements of knowledge management and the development of citizens' participation in the success of e-government programs from the view of experts in knowledge and information science.
Method: This research is descriptive-correlational in terms of its nature and method, and in terms of the method of data collection, it is a survey type and in terms of its purpose, it is practical.
The statistical population of this research is 42 people from the experts of and working in the field of management of libraries and information centers of Fars province, who were selected by census in 2021.Information gathering tool to measure the creation and transfer of knowledge, knowledge management questionnaire (Asgari 2006)And for the participation of citizens in evaluating the successful implementation of electronic government from the standard questionnaire (Lagzian, Mortazavi and Rajab Zadeh, 2012)in dimensions (electronic development, the main obstacles to the development of electronic government, the main priorities in creating benefits for citizens, the main benefits for management, the main benefits for the government, Worry about the implementation of e-government among citizens and managers) based on a 5-point Likert scale. The validity of the questionnaire was checked through the validity of the content and by presenting it to expert professors, the reliability of the questionnaire was checked through Cronbach's alpha test, and the results (knowledge management, 0.86 and successful implementation of e-government, 0.78) indicate that that the reliability of the tool has an acceptable level. In this research, in order to analyze the data obtained from the questionnaires, descriptive statistics indicators (mean, percentage, frequency) and in order to determine the correlation between the variables and to check the research hypotheses, the Kolmogorov Smirnov default test was used to test the normality of the data and Pearson correlation. It was used with SPSS software.
Findings: The research findings in examining the relationship between knowledge management
and the successful implementation of e-government showed the significance level of the Pearson test (P=0.001) less than 0.05, which indicates a significant relationship between the investigated variables from the point of view of information science experts. and science. Also, the findings of the research in examining the correlation between the creation and transfer of knowledge (predictor variable) and citizens' participation in the successful implementation of electronic government components (criterion variable) show a significant level (P≤0.05) in all cases, which indicates approval All research hypotheses based on the existence of correlation between the elements of knowledge management and the development of citizens' participation in the successful implementation of electronic government components are investigated from the society's point of view. Therefore, it can be said that knowledge management elements are able to predict citizens' participation in the successful implementation of electronic government components.
Conclusion: In view of confirming all research hypotheses regarding the relationship and correlation between the elements of knowledge management and the components of citizens' participation in the successful implementation of e-government, the elements of knowledge management (knowledge creation and transfer) and citizen participation in the successful implementation of e-government programs were determined from the point of view of science experts. Information and science are very important. Therefore , Knowledge management and citizen participation are recommended as an advantage and essential factor in the success of the implementation of the e-government project with the aim of raising the level of performance.
کلیدواژهها [English]
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