Conflict manamgement styles and workplace stress in academic libraries

Document Type : Research َ Article

Authors

1 Associate Professor, LIS Department, Islamic Azad University, Science and Research Branch, Tehran

2 MA, Knowledge and Information Science

Abstract

Purpose: determining the relationship between conflict management styles and librarian job stress‌‌ among central libraries of Tehran public universities.
 Methodology/Approach research: survey analysis has been done in this study. The society research contains all the librarians has at the Libraries of central Tehran's public universities engaged in providing library services (the number of 366 patients) and sample size is equal to186people.
 Findings: Among subjects1/08percent had the highest rate of job stress and83/87percent had the lowest; from librarians point of view The dominant style of managers in the libraries is dominated genre; significant relationship exists between conflict management styles (mastery,cooperation,compromise,avoidance and tolerance)with job stress of librarians.
 Authenticity and Values: Librarians are considered important source of organization,and,factors which reduces their efficiency should be reduced.Therefore,the present findings can be a proper ground for identifying the management style libraries during the conflict and also to determine level of occupational stress.

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