عنوان مقاله [English]
Purpose: Evaluating the strategic situation of the Processing Department at the NLAI and proposing strategies to fulfill organizational objectives.
Methodology/Design: Data regarding strengths, weaknesses, opportunities, and threats was collected by a questionnaire as well as a number of interviews with the staff, team leaders, and the head of the department using SWOT matrix.
Findings: For internal factors the score was 2.523; for external factors 2.786. The range of strengths, weaknesses, opportunities and threats indicated that strategic situation of the Department is an aggressive one. This means that the manager and the staff can rely on strengths and use opportunities to attack weaknesses and environmental threats. Strategies to consider are telework, closer coordination with the IT Department, revising the CIP procedures, employing moral and financial incentives, and establishing a fruitful dialogue with other parts of the organization.